Monthly Archives: April 2013

Angry Customers Tell Us About Our Business & Processes

Recently I came across this article on Inc.Com about angry customers and why the CEO of Evernote loves them.  When I first read the headline it reminded me of a former leader I once had who loved to step in … Continue reading

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Would You Make This List?

Granted this list is made up of the most successful humans to ever walk this earth, but do you have any of their qualities?  This is the bracketing when it comes to the “Best Boss Ever.” Check out this list: … Continue reading

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Employee Problem #247: Their Finances

Add this one to the list of employee problems.  Their finances.  Their finances become your problem. They need a pay raise because they can’t control their expenditures.  Sales managers know this all too well and when you are dealing with … Continue reading

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The Habits of Likable People

When you meet someone you connect with you smile, your body language changes, and the minute your time spent with that person is over they leave you wanting more.  Here are six habits of likable people from Inc.com: http://www.inc.com/jeff-haden/6-habits-of-remarkably-likeable-people.html?nav=featured Do … Continue reading

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What If Everyone In Your Company Could Read Your Emails?

Stripe, the San Francisco based startup that provides payment software for developers has an office policy that allows everyone in the company to read one another’s emails.  My first response is; thankfully I don’t work at Stripe!  Second, do you … Continue reading

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Drinking At Work May Be Good For You

News Flash: Drinking at Work may spur creativity! Whether you are a champagne drinker (out of the can) or prefer a good IPA, you may want to start cracking open a drink around 3pm once a week to get your … Continue reading

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Couldn’t have said it better myself…

http://www.inc.com/william-cyr/sunny-delight-social-media-generate-demand.html    

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